Home / Android Tips / ShatterShield peeling off edges of Moto Z2 Force, customers being charged for repair

ShatterShield peeling off edges of Moto Z2 Force, customers being charged for repair

We contacted Motorola when it introduced the Moto Z2 Drive with its plastic-based ShatterShield display screen to look if it might be offering replacements for the easily-damaged quilt liner to customers. The corporate mentioned “no.”

Smartly, the verdict is coming to chew some house owners laborious as with various quantities of utilization over the years, some Moto Z2 Drive gadgets have exhibited display screen peeling close to the sides and the fingerprint sensor of the tool. Some of the first experiences got here in November and after the person simplest were given the telephone lower than a month prior.

Whilst complainants are being instructed to telephone Motorola customer support to report for a restore activity — you recognize, because the liner is a part of a non-removable element — a few of them have been stunned to search out that even beneath guaranty, deductibles can vary from $50 to $150. Just a few have been in a position to struggle the fee to get a alternative at no cost. One buyer reported getting an entire alternative unit from Verizon at no cost, pronouncing that the provider was once acutely aware of the problem.

In an excessive case, one particular person made up our minds to aim a DIY activity. The above footage you notice are from Lenovo boards person “sdm_skater,” and entail the method of casting off the ShatterShield liner and making use of more than one coats of adhesive solvent ahead of striking a third-party display screen protector onto the tool. It was once a void guaranty possibility this person sought after to take for a greater revel in with a telephone they paid greater than $700 for.

Possibly Motorola must wait till it will probably figure out a few of its patented applied sciences for self-healing glass ahead of looking to marketplace the rest as a “ShatterShield” product ever once more. Or, higher but, promote alternative liners for $40 find it irresistible used to for different telephones.

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