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Samsung sends many Galaxy S9 buyers wrong SIM cards

Lately’s Galaxy S9 release was once intended to be a party of Samsung’s stellar design refinement and digital camera revolutionizing paintings, however for an infuriatingly huge choice of early adopters, all of it became an sudden ordeal.

K, most likely “ordeal” is a little of an overstatement, but it surely was once for sure unsightly for consumers of unlocked Galaxy S9 and S9+ units who explicitly asked Dash SIM playing cards be shipped by way of Samsung to obtain Verizon SIMs as an alternative.

The smartphone producer’s US buyer reinforce provider didn’t precisely organize the issue effectively, in step with many reports on Twitter and Reddit. In the long run, each Samsung and Dash said their mistake, promising in a single day FedEx supply of proper SIM playing cards without charge.

That truly must were the primary response to the primary criticism of the primary inconvenienced purchaser fairly than suggesting consumers they get their very own Dash SIM playing cards at the facet or ignoring outcry altogether.

Making issues worse, many Dash retail outlets weren’t well-equipped to care for the issue themselves, as “Dash-sold units include the SIM already inserted”, which is why replacements are handiest wanted in “uncommon circumstances.” Oh, and for some explanation why, the Galaxy S9 makes use of a “more recent SIM than maximum different units”, making the seek for a appropriate unit even trickier.

Reasonably a messy state of affairs, which casts a fairly large shadow over Samsung’s early deliveries of a few pre-ordered S9 copies. But it surely doesn’t sound like different provider mix-u.s.took place, and a minimum of the telephones shipped with a operating model of Android onboard.

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