The touchscreen to your telephone is the main approach you engage with it, so it completely must paintings. That makes issues like so-called “lifeless zones” or unnoticed/unregistered inputs some of the most disturbing in the market. In response to studies, many are operating into the ones sorts of touchscreen enter issues of Samsung’s Galaxy S9+.

It is tricky to inform exactly how commonplace the issue may well be. Few customers are as apt to file problems as Pixel-purchasers, so we will’t relatively evaluate issues in opposition to our protection for Google‘s . However from what we have noticed in puts like Reddit, it is fairly in style.

We don’t seem to be positive why, however according to studies, the issue turns out extra prevalent with the larger Galaxy S9+. Whilst we now have noticed a few claims that title the smaller telephone, it is the better type this is maximum continuously referenced.

some galaxy s9 and s9 units have large dead zones on the touchscreen - Samsung responds] Some Galaxy S9 and S9+ units have large dead zones on the touchscreen

GIF of the problem recorded through Redditor bobdurfob

The issue manifests as you would be expecting: a piece of the touchscreen’s digitizer simply does not appear to paintings. Curiously, now not all customers are reporting problems with the similar bodily spaces of the show. For some, it is the most sensible of the display that’s not accepting enter—leading to an lack of ability to drag down the notification tray—however for others, it is the backside of the display that is wonking out within the conventional keyboard enter space.

A couple of other folks were ready to decrease the impact through cranking up the touchscreen sensitivity, and there may be no less than one file of a manufacturing unit reset solving issues. However for plenty of, the issue persists between wipes. Worse, some other folks with the issue have skilled additional problems searching for lend a hand by way of Samsung’s improve procedure if a trade-in was once concerned.

In case you had been taking into consideration swapping some for the S9+, it may well be a good suggestion to attend on sending your outdated tool in till you might be positive your new unit does not have any issues. Or you’ll be able to simply promote your outdated on eBay or Swappa for extra money. Finally, Samsung’s beautiful widely recognized for the enormous crisis final 12 months’s trade-ins had been.

Change name: Samsung’s Galaxy S9 rejects your love, your contact


Samsung has launched a observation relating to those studies. Given how screw ups of a flagship handset should be somewhat of a sensitive topic for the producer, it’s essential to see some acknowledgement of the issue, even supposing there may be now not a lot new perception right here simply but:

At Samsung, buyer pleasure is core to our industry and we purpose to ship the most efficient conceivable enjoy. We’re taking a look right into a restricted selection of studies of Galaxy S9/S9+ touchscreen responsiveness problems. We’re running with affected shoppers and investigating. We inspire any buyer with inquiries to touch us without delay at 1-800-SAMSUNG.